Sterling Circle provides you with 8 / 5 Nights of Stay in a Classic Room (or equivalent base category room) in Sterling resorts. This will provide accommodation for 2 Adults and a Child below 12 years.

Provided the Classic Room (or equivalent base category room) in that particular resort has the capacity, you can take an additional child / adult by paying the relevant charges per night that may vary from resort to resort and time to time.

Subject to availability, you can also upgrade yourself to a superior room by paying an upgrade charge that may vary from resort to resort and time to time. You can stay as 2 Adults + 1 child (below 5) or take an extra child / adult, by paying the relevant charges, and provided the room has the capacity to take the extra person.

The product includes Breakfast and Lunch (or Dinner) for 2 Adults and 1 Child below the age of 12 years, for 8 / 5 nights, when using holidays at the Sterling resort, using the Sterling Circle product. For any other food & beverages ordered a-la carte at the restaurant, you can enjoy a 15% discount on the same.

You can take anywhere from a minimum of 2 nights to the maximum 8 / 5 nights in 1 shot itself. However, booking is subject to availability.

No. The minimum stay is 2 nights. If 1-night is remaining as balance, the same will lapse at the end of the term of the product. Please ensure you use up all balance days when making your last holiday booking using the Sterling Circle product.

Any nights left in balance at the end of the 1-year period will automatically lapse and cannot be claimed after the end of the period.

You can request for bookings anytime up to 24 hours before check-in.

You can enter the dates of your holiday and request a booking. The system will provide you with multiple resort options providing you a wide choice. Holidays are subject to availability and remember that you cannot use this product to book holidays between 20th December to 2nd January.

You can cancel a reservation anytime up to 72 hours before check-in and the cancelled days will be re-credited to your account. Re-credited days need to be used up in the same 1-year product validity period. For cancellations made within 72 hours and for no-shows, the cancelled days will not be re-credited.

No. The product is designed for you to take holidays with your immediate family. At any point of time, you can only book 1 room using your Sterling Circle product.

For any additional rooms, you can book the same at prevailing rates on the Sterling website, subject to availability.

No. You can purchase the Sterling Circle product on your name or you can jointly purchase the product with your spouse. Either you, or your spouse need to be part of the stay party at the resort when using Sterling Circle to take a holiday.

The Sterling Circle product has been designed with these dates blacked out since the said dates are a premium period sold at higher price which cannot be accommodated within the cost of this product.

No. You will have to purchase nights at prevailing rates on the Sterling website to holiday during the black-out dates. (You can book the holiday using https://www.sterlingholidays.com/bookings) You cannot combine Sterling Circle or any other product / offer to take holidays during the black-out dates.

No. Only the offers provided under the Sterling Circle product can only be used when taking holidays under Sterling Circle. Any other offers cannot be combined with the offers under Sterling Circle.

You can easily purchase the Sterling Circle product online. Click on the "Buy Now" button on the web page - you will be directed to a purchase portal. Choose the option that you want to purchase (8 nights / 5 nights). You will have to enter the details of your name, email id and mobile number. You can also add your spouse�s name and address - these are optional. Click on "Buy Now" and make the payment for the product.

That's it. You will immediately receive a confirmation email on your registered email id.

Within 7 working days, you will receive the e-kit that will include the following:

• Your unique Sterling Circle e-Card with a unique 20-digit alphanumeric code.
• A unique password which you will have to use for reservations.
• Detailed Terms & Conditions.
• Details of how to use the product.
• Link to the portal where you can make your bookings.
• Email id for any enquiries you may have regarding the Sterling Circle product.

Once you receive the unique card, you can start making reservations and using your Sterling Circle product.

You can make reservations in the following easy steps:

• Click the link provided in the e-Kit. (You will be directed to the platform where you can make reservations and check details of your Sterling Circle product).
• Enter your username (registered email id) and password and Sign in.
• Choose your product that you want to use (in case you have multiple Sterling Circle products). Click on "Book" button.
• The page will refresh and show your unique 20-digit alphanumeric e-Card number. Choose your Check-in date and number of nights of travel and select the number of adults and children below 12 traveling. Click on �List Hotels.� You can see the resorts where inventory is available for your selected dates.
• Click on the resort that you would like to travel to. Click on "Add" against your reservation request and Click on "Add to Cart."
• Check on the details of the reservation and click on "Proceed."
• Your Booking Chart will be refreshed showing the details of the booking and giving you the Confirmation Voucher ID. You can also click on �Display Voucher� to see the detailed confirmation voucher. Your Confirmation Voucher will be automatically sent to your registered email id.

That's it. You are ready to take a wonderful holiday at a Sterling resort using your Sterling Circle product. See video on https://youtu.be/70axtTCaI6A for more information.

You can check all details about your Sterling Circle product, including the number of room nights consumed and the balance in the following steps:

• Click the link provided in the e-Kit. (You will be directed to the platform where you can make reservations and check details of your Sterling Circle product).
• Choose your product that you want to use (in case you have multiple Sterling Circle products).
• You can see the details of usage and the balance room nights on the page. You can also see the personal and contact details that you have provided.