At Sterling, our brand promise – Holiday Differently –
drives us to provide unforgettable holidays with our
exemplary service, enriching discoveries &
experiences and diverse destinations.
Sterling Cares is our comprehensive hygiene and
sanitation program,in association with Apollo Clinics.
Apollo is Asia's foremost healthcare provider
Sterling Cares is in line with the latest guidelines
recommended by the Government and institutions like
WHO, ICMR and FSSAI.
We are committed to providing you with a Safe &
Fun-Filled Holiday!
Ramesh Ramanathan
Chairman & Managing Director
Pre-communication on
Sterling CARES
sent to guests
Self declaration of
travel history
on arrival
Temperature checks every time
the guest enters the resort
Defined entry timings
for guest safety
Pre-collection of Govt.
approved ID for
minimal-contact check-in
Self-handling of baggage
for reduced contact
Preferred access in elevators
and on buggies for elderly
& differently-abled
All guests to maintain social distancing and wear masks outside their rooms
Public areas sanitized
every 2 hours
Alternate day room
cleaning to reduce contact
Use of masks & gloves by staff
when cleaning the room
All room equipments including
TV remote sanitized for use
Tables set as per social
distancing norms
á la carte and mini-buffets
served by staff
Innovative pre-plated combos
for breakfast instead of buffets
‘Take Away’ food
to ensure social distancing
New set of games &
activities keeping social
distancing in mind
In-room games
for the family to enjoy
Outdoor activities in
the safety of the resort
Share departure time in
advance to avoid crowding
E-folios instead of Paper bills
to ensure safety
Training & Certification
for all resort teams on
Sterling Cares
Strict Norms of screening
and hygiene for all associates
Sterling Cares Champions
at every resort
For employees, guests &
business associates
Newly designed for in-room
and outdoor fun within
safety of resort
Dispersed Accommodation
provides space to enjoy nature
with social distancing
In each resort to ensure
highest levels of safety
& hygiene
Assuring recommended
hygiene & sanitation
standards
First of its kind to protect against
cancellations, medical
emergencies & baggage loss
#SterlingCaresPledge
We will ensure your safety and hygiene, while delivering
fun-filled, entertaining and memorable holidays with
Sterling’s signature warmth and passion.
Yes. All our employees are: